|by verizon voyager on November 17th, 2007|
Soon to be Verizon Voyager owners have been in a frenzy these past few days and we’re here to clear up the rumors and mis-information that seems to be floating around the Internet. People have called customer support, chat support, e-mail support and even contacted individual stores for clarification but all they’ve received are conflicting reports. Well, we’ve got the answers you’re looking for.
I just got off the phone with Howard Waterman who is the Northeast Area Manager for Verizon Wireless. I voiced the concern our forum members have had regarding no uniform disclosure of shipment dates for Pre-Orders. Here is the definitive response: Pre-Orders of the Verizon Voyager will begin shipping on Monday, Novemeber 19th for arrival on Wednesday, November 21st. He cannot promise that every last person will get their phone – there are always extenuating circumstances and the demand has been outrageous. But he wanted to reaffirm all readers that Verizon is making every effort to get everyone their phones as soon as possible, but most importantly, they WILL begin shipping on Monday, November 19th.
Mr. Waterman was upbeat and excited, with good reason – he was having the conversation from his Verizon Voyager! He was interested in hearing feedback about the Pre-Order process and was concerned that people were considering canceling their pre-orders. I have set up a Voyager Pre-Order Poll and Thread so you can vote on your experience with the Pre-Order process as well as voice your opinion. I know that Verizon appreciates our help – they are reading the responses – and it will only improve the process for future customer support.